2008 Woodie Awards
Letter to the Editor: Culinary student fans the flames
Issue date: 4/17/08 Section: Opinion
How can you put the article into print "Waiting game: On the clock at the Class Act" about a restaurant where the education of the students depends on getting customers? With the way the article was directed we could lose business that gives us that education.
Only if you are in a large group and the entire dining room is full will you ever have a chance to encounter the wait times stated in the article. Average time to get your food, even on a busy day, is close to 20 minutes. The longest I've ever seen anyone stay there for the amount of time stated in the article was when people were either working on homework, attending a business meeting or playing cards.
If we don't get students/faculty to our restaurant then our students can't get the full experience of delivering fast and quality service. I believe an article like this one can destroy any means for future business. This is way more than a class and a restaurant; any profit is put toward improving the culinary program. That is how we can sell such quality food and how the culinary program can have zero lab fees.
It's fine if you were going to bash the bad service but not something that is so solvable. How about order to go? How about 5-and-15 specials? Five dollars for a meal and beverage and if the food isn't out to you within 15 minutes of ordering the meal is free. Seriously, how long do you expect food to take to cook?
I've brought many people to eat in the Class Act and they've brought people, too. I've asked every single one how long it takes to get their food and they all said well within 15 minutes.
I fear for the credibility and integrity of this paper.
Jonathan Yackley
Student Manager, Class Act
Only if you are in a large group and the entire dining room is full will you ever have a chance to encounter the wait times stated in the article. Average time to get your food, even on a busy day, is close to 20 minutes. The longest I've ever seen anyone stay there for the amount of time stated in the article was when people were either working on homework, attending a business meeting or playing cards.
If we don't get students/faculty to our restaurant then our students can't get the full experience of delivering fast and quality service. I believe an article like this one can destroy any means for future business. This is way more than a class and a restaurant; any profit is put toward improving the culinary program. That is how we can sell such quality food and how the culinary program can have zero lab fees.
It's fine if you were going to bash the bad service but not something that is so solvable. How about order to go? How about 5-and-15 specials? Five dollars for a meal and beverage and if the food isn't out to you within 15 minutes of ordering the meal is free. Seriously, how long do you expect food to take to cook?
I've brought many people to eat in the Class Act and they've brought people, too. I've asked every single one how long it takes to get their food and they all said well within 15 minutes.
I fear for the credibility and integrity of this paper.
Jonathan Yackley
Student Manager, Class Act
Be the first to comment on this story