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A world class teaching hotel

Students gaining experience in hotel management

By Libby Slaton, Faiz Faiz
On March 30, 2016

With 71 rooms, a bar, multiple ballrooms, the Class Act Restaurant and lots of artwork, Kirkwood Community College is one of the few colleges in the nation with a world class teaching hotel.

The Hotel at Kirkwood Center focuses on the customer experience and having great customer service, according to Coordinator for the Hotel Management program Greg Krawiec. Working along side full-time professionals, students learn how to manage a hotel or a restaurant and culinary arts.

Krawiec said, “Students work, or what we call clinical hours, side by side with paid professionals.”

According to Krawiec, students get the opportunity to learn about in house laundry and also get to take a trip to a place where it is not cleaned in the hotel, to teach students the differences between the two. 

Students are also given the task of helping with events that take place at the hotel. Students help to plan weddings, conventions and other events.  

Campus wide, students are given the opportunity to do an internship through Walt Disney World in Orlando, Florida, according to Krawiec. “It usually requires a student to step out for a semester or two usually in the fall, based off of their seasons down there,” he said.

The internship gives students the opportunity to use the skills they have learned to possibly earn a position with Disney. “We have had one student who is about to graduate who participated in the program and she landed a position with Disney once she graduates,” said Krawiec. 

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